Integration Leader
Ted Ou-Yang
I've spent my career at the intersections:
between culturesbetween strategy and operationsbetween what technology promises and what people experience
I write about what I find there.
I've spent my career at the intersections:
I write about what I find there.
I front-loaded every design decision before the story existed. That's why the hours went to the person, not the pixels.
I assumed the token budget was the problem. The missing knowledge layer was.
A single KPI makes you a vendor. Two metrics that can only be interpreted together make you a partner.