Integration Leader
Ted Ou-Yang
I've spent my career at the intersections:
between culturesbetween strategy and operationsbetween what technology promises and what people experience
I write about what I find there.
I've spent my career at the intersections:
I write about what I find there.
I assumed the token budget was the problem. The missing knowledge layer was.
A single KPI makes you a vendor. Two metrics that can only be interpreted together make you a partner.
Every industry that tried hard enough drew the same line. We haven't crossed it yet.