Integration Leader
Ted Ou-Yang
I've spent my career at the intersections:
between culturesbetween strategy and operationsbetween what technology promises and what people experience
I write about what I find there.
I've spent my career at the intersections:
I write about what I find there.
A single KPI makes you a vendor. Two metrics that can only be interpreted together make you a partner.
Every industry that tried hard enough drew the same line. We haven't crossed it yet.
Every time you apply AI, you're pushing on one of two variables. Most teams only see one.